Privacy Policy

1 Who We Are

NextBridge Business Support FZ-LLC is a freezone company registered and operating under the laws of the United Arab Emirates, with our registered office at:

We are the data controller responsible for the personal information we collect and process in connection with our website and business services.

2 Information We Collect

We may collect and process the following categories of personal information:

Information you provide directly:

• Full name, email address, phone number, and WhatsApp number when you complete our contact form or reach out directly
• Company name, business type, and nature of your enquiry
• Identity documents (passport, Emirates ID) where required for company formation, PRO, or visa services
• Financial information necessary for processing government fees or service charges
• Any other information you voluntarily provide in communications with us

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 9)

Information from third parties:

• Details shared by referral partners or affiliated businesses with your consent
• Publicly available business information (e.g., trade license registries)

3 How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide the business support services you have requested
• To process company formation applications, PRO services, visa applications, and related government submissions
• To facilitate commercial brokerage introductions and transactions
• To communicate with you regarding the status of ongoing services
• To send you relevant information about our services, where you have consented or where we have a legitimate interest to do so
• To maintain internal business records and meet legal and regulatory obligations
• To improve our website and service delivery based on aggregated usage data
• To detect and prevent fraud, misuse, or unlawful activity

4 Legal Basis for Processing

We process your personal data under the following legal bases, consistent with applicable UAE data protection principles:

• Contractual necessity: Where processing is required to fulfil our service obligations to you
• Legal obligation: Where processing is required to comply with UAE law, freezone regulations, or government requirements
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving services and communicating relevant information, balanced against your rights
• Consent: Where you have explicitly consented to specific processing activities (e.g., marketing communications)

5 Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:

• UAE Government Authorities: When required for visa applications, trade license submissions, or other mandatory government filings (e.g., AMER, GDRFA, relevant ministries)
• Freezone Authorities: RAK freezone, RAKEZ, or other relevant freezone bodies as required for company formation or compliance
• Service Partners: Trusted third-party providers (e.g., translation services, accounting firms, legal advisors) who assist in delivering our services, bound by confidentiality obligations
• Legal Requirements: Where disclosure is required by law, court order, or regulatory authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections

All third parties with whom we share data are required to handle it securely and in accordance with applicable law.

6 Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:

• For the duration of our service engagement and a reasonable period thereafter
• As required by UAE commercial laws and freezone regulations (typically a minimum of 5 years for business records)
• Until consent is withdrawn (for marketing communications)

When data is no longer required, we securely delete or anonymise it in accordance with our data retention procedures.

7 Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• Secure communication channels (SSL/TLS encryption) for data transmitted via our website
• Access controls limiting data access to authorised personnel only
• Regular review of our security practices and procedures
• Confidential storage of physical documents

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any data breach in accordance with applicable legal obligations.

8 Your Rights

Subject to applicable UAE law, you have the following rights regarding your personal data:

• Right of access: To request a copy of the personal data we hold about you
• Right of rectification: To request correction of inaccurate or incomplete data
• Right of erasure: To request deletion of your data where it is no longer necessary or where you withdraw consent
• Right to restrict processing: To request that we limit how we use your data in certain circumstances
• Right to data portability: To receive your data in a structured, machine-readable format (where technically feasible)
• Right to object: To object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: To withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 13. We will respond within a reasonable timeframe and in accordance with applicable law.

9 Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. We may use:

• Strictly necessary cookies: Required for the website to function (e.g., session management)
• Analytical cookies: To understand how visitors interact with our website (e.g., Google Analytics)
• Preference cookies: To remember your settings and preferences

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described above.

10 Third-Party Websites

Our website may contain links to third-party websites, including government portals, partner sites, and social media platforms (e.g., WhatsApp, Google Maps). This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites and encourage you to review their respective privacy policies before sharing any personal information.

11 Children's Privacy

Our website and services are intended for adults engaged in legitimate business activities. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it. If you believe a minor has provided us with personal data, please contact us immediately.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us: